1. Seller
Registration and Onboarding: Guidance and support for new sellers to
register and set up their seller account on Flipkart, including assistance with
documentation and understanding the platform's policies.
2. Product
Listing and Cataloging: Tools and support for creating and managing
product listings, including uploading product details, images, and
descriptions. Flipkart also offers professional cataloging services for better
presentation of products.
3. Flipkart
Seller Hub: An online portal where sellers can manage
their business on Flipkart. It provides features for inventory management,
order processing, pricing, and promotions.
4. Flipkart
Fulfillment Services: Flipkart offers fulfillment services,
including warehousing, packaging, and logistics, to ensure timely and efficient
delivery of products to customers.
5. Advertising
and Marketing Tools: Flipkart provides various advertising
solutions, such as sponsored ads, to help sellers increase the visibility of
their products and attract more customers.
6. Flipkart
Plus Coin Program: A unique program where sellers can offer
Flipkart Plus Coins on their products, attracting more customers and increasing
customer loyalty.
7. Smart
Fulfillment Solutions: Solutions like Smart Fulfillment and
Flipkart Advantage that help sellers in ensuring faster delivery to customers,
improving customer satisfaction.
8. Payment
and Financial Services: Timely and secure payment processing, along
with financial services like working capital loans through Flipkart’s lending
partners.
9. Analytics
and Insights: Access to data analytics and insights to
help sellers understand customer behavior, sales trends, and performance
metrics, aiding in informed decision-making.
10. Training
and Support: Educational resources, training programs,
and dedicated support to help sellers understand e-commerce processes and
improve their business performance.
11. Customer
Service and Returns Management: Support in handling customer queries,
returns, and refunds, maintaining a high level of customer service.
12. Flipkart’s
Quality and Compliance Standards: Assistance in meeting Flipkart’s quality
and compliance standards, ensuring that sellers maintain a high standard of
product quality and service.
