1. Account Setup and Registration: Assisting new sellers with setting up their Flipkart
seller account, including guidance on the registration process, documentation,
and initial setup.
2. Product Listing and Cataloging: Helping sellers create and manage their product
listings on Flipkart, including professional cataloging, product description
writing, high-quality photography, and SEO optimization.
3. Inventory Management: Providing
support in managing inventory levels, ensuring products are adequately stocked
to meet demand without overstocking.
4. Pricing Strategy: Advising
sellers on competitive pricing strategies, including dynamic pricing
adjustments based on market trends, competitor analysis, and demand
fluctuations.
5. Order Processing and Fulfillment: Assisting with efficient order processing, including
coordination with Flipkartās logistics for timely order fulfillment and
ensuring compliance with Flipkart's packaging guidelines.
6. Customer Service and Support: Managing customer queries, addressing issues, and
ensuring a high level of customer satisfaction. This can include handling
returns and exchanges in compliance with Flipkart's policies.
7. Advertising and Promotional Campaigns: Guiding sellers on effectively utilizing Flipkart's
advertising tools, including sponsored ads, to increase product visibility and
sales.
8. Performance Monitoring and Reporting: Regularly monitoring the seller's account performance,
providing insights and detailed reports on sales, customer feedback, and market
trends.
9. Compliance and Quality Assurance: Ensuring that the seller's account and listings comply
with Flipkart's policies, guidelines, and quality standards.
10. Strategic Consultation: Offering
expert advice on various aspects of selling on Flipkart, including market
expansion, product portfolio diversification, and dealing with seasonal
variations in sales.
11. Feedback and Reviews Management: Assisting in managing and responding to customer
reviews, leveraging positive feedback, and addressing negative reviews
constructively.