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What is Travel CRM?
Travel CRM is Customer Relationship Management Software
that helps travel companies to manage leads, streamline follow-ups, respond to
queries, and have quality conversations with customers to develop strong
customer relationships to improve sales.
Travel CRM, short for Customer Relationship
Management, is travel software exclusively designed for travel agents, tour
operators, travel companies, and destination management companies to automate
the entire operations such as managing and assigning leads, responding to
queries, streamlining follow-ups, automated email alerts and advance reporting
to improve sales efficiency and maximize revenues.
This Travel CRM Software allows
travel agents and travel companies to manage leads, improve customer
interaction, and automate the business processes to improve customer
relationships and increase sales and retention.
Travelopro Travel CRM helps to convert more
leads and take your business to the next level
Travelopro award-winning, beneficial Travel CRM system provides
everything for small- & large-scale business operators to run their
back-office & sales operations in one easy powerful system! With Travelopro
travel CRM, tour operators can get an
entire 360-degree customer view.
Travelopro has created a smarter opportunity
for travel operators to manage their customer-related activities with its
ultimate travel CRM software. Travelopro well organized, user-friendly CRM
platform for travel operators will not only create smooth accomplishment of
your customer-related goals but will also help boost customers' confidence in
you which is the key to business success as for us Customer is a King!!
This CRM for a tour operator is a 100%
solution for tour and travel companies that cover
plenty of features like ticket download, view itinerary, conversion analytics,
quick SMS, and email alerts, etc.
Explore how Travelopro can simplify and
automate your travel business
Inquiry: Give every inquiry your best
shot, convert more – centralize, manage, streamline, collaborate and track your
inquiries.
Quotation: Easily quote with our flexible package
builder. Add travel components like flight, hotel, car hire, transfers,
activities, and many more.
Tour Itinerary Builder: Impress your
clients with your itinerary. An easy and fun way to build stunning itineraries
that look good both on paper and on-screen.
Notifications & Alerts: Be always in
the know, receive notifications when you are assigned an inquiry, follow up
actions, payment reminders, and more.
Customer: Smart customer profiling enabled by 360 views
of the customer. One place for viewing all your customer history and
communication.
Reports: Turn data into knowledge, knowledge into
intelligence. Drive smart actions, optimize and grow your business.
Solutions Catering to Various Verticals
Across the Travel Industry:
Travel Agents:
Travel CRM for travel agents are those which
help them in
Itinerary Management: beautiful itinerary
creation with drag and drop features
Voucher Management: automatic voucher
creation and sharing with customers
Invoice Management: automatic creation and
creation of invoices for booked customer
Supplier Management: listing and inventory
management of suppliers
Feedback Management: automatic processes for
feedback collection and marketing
Lead Management: the process of acquiring and
managing leads (potential customers) until the point where they make a
purchase.
DMC:
Travel CRM for Destination Management
Companies (DMC) are those which help them in:
Travel Agents Communication: complete
timeline tracking of all the communications between agents and DMC on multiple
channels
Lead Management: the process of acquiring and
managing leads (potential customers) until the point where they make a
purchase.
Hotel Management: inventory and price
management of contracted hotels
Transporter Management: inventory and price
management of contracted transporters
Price Management: pricing and management of
all the packages be it fixed departure, group tour, MICE tour, etc.
Booking Engine: allowing both online and
offline reservations of travel packages
Activity Operator:
Travel CRM for Activity Operators are those
which help them in:
Booking Management: generate bookings from
website and third-party aggregators
Price Management: visibility of date-wise
prices and real-time update of changed prices across all the channels
Inventory Management: full book-keeping and
visibility of available seats for activity across all the channels
Website builder: drag and drop website
building with zero technical knowledge
Hotel:
Travel CRM for the hotel are those which help
them in:
Property management: covers objectives like
coordinating the operational functions of the front office, sales, and
planning, reporting, etc.
Inventory management: maintenance of
real-time date wise room availability
Pricing management: maintenance of date wise
prices of all types of rooms
Channel management: automatic updating of
inventory, prices on all channels which hotel uses for getting the booking
Booking engine: a complete turn-key solution
for getting the booking of a room
Who can use Travel CRM?
Whether you are a startup, a small business,
or an enterprise, in the B2B or B2C space, a Travel CRM brings more decree and
transparency, helps improve interactions with customers, optimizes sales
performance, and streamlines travel business processes. Here's how different
businesses can benefit from using a Travel CRM.
·
Startups
·
Small Businesses
·
Enterprises
Essential Features of a Travel CRM
·
Lead Management
·
Booking Management
·
Supplier Management
·
Email Management
·
Advance Reports
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Invoice Management
·
Voucher Management
·
Itinerary Management
·
Marketing Automation
Benefits of a Travel CRM
Better customer relationships: Personalization
automated communication reduces TAT and increases satisfaction rate
Increase team collaboration: Useful
information not just for your sales team, but for marketing and support teams
too
Less time in data entry: Automatically
track emails, calls, and meetings
High conversion rate: Get all the
information you need on one screen and sell faster.
High revenue: Spend less
time digging through spreadsheets and more time selling.
Mobility: Close deals fast — whether you’re working at
the office or on the road.
Why Choose Travelopro?
Travelopro is the latest addition to Stout
Web’s product range. Travelopro Travel CRM is a feature of Travelopro that acts
as a mentor for travel agents, providing business management and optimization
services, and enhancing your productivity and popularity. It is the perfect software
solution for Travel Agencies that provide business automation for backend
services.
Travelopro CRM services have helped numerous
travel agents and agencies cope up with previous challenges and business issues
such as – Inquiries, bookings, payment scheduling, invoicing, and lead
analytics. Now with the inception of Travelopro CRM, travel agents and agencies
can rest assured while custom-tailored CRM manages and operates business
processes effectively and seamlessly.
Choosing our CRM system would bring
cloud-based services and apps such as database, sales tools, and analytics
along with bookkeeping services right under a centralized control system, just
a click away. It has a crucial role in creating your unique identity and
differentiates your services from other travel agents and agencies.
Services We Provide
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Flight Reservation System
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Hotel Reservation System
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Car Rental Reservation System
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Bus Reservation System
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Cruise Reservation System
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Transfer Reservation System
·
Sightseeing Reservation System
For more details, Pls visit our website:
https://www.travelopro.com/travel-crm-system.php
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