Lufthansa Airlines Singapore Office

Every year, millions of passengers travel on Lufthansa Airlines' vast global network, making it the largest airline in Germany and among the most esteemed in the world. Lufthansa's local office in Singapore offers a vital connection for a range of airline services, enquiries, and support for visitors visiting Changi Airport. In order to make sure your trip is as smooth and comfortable as possible, the Lufthansa Airlines Singapore Office provides assistance with booking flights, changing tickets, and handling baggage.

Contact Details Of Lufthansa Airlines Singapore Office

1. AIRPORT ADRESS :  Unit B16-020-01 Basement Level Terminal 2, Singapore Changi Airport Singapore

2.AIRPORT NAME : Singapore Changi Airport

3.Working Hours: Everyday- 24 Hrs

4. Contact Details : +1 -855–738–4208

Contacting Lufthansa Airlines Singapore Office: 

Lufthansa Airlines, one of the world's leading carriers, has a well-established presence in Singapore to cater to the needs of travelers. Whether you're flying for business or leisure, contacting Lufthansa’s Singapore office can help with a range of services including flight bookings, ticket changes, baggage assistance, or general inquiries. The Singapore office is conveniently located at Changi Airport, Terminal 3, and offers multiple channels for customer service. In this guide, we will explore how you can contact Lufthansa Airlines’ Singapore office, the services available, and tips for a smooth travel experience.

1. Why Contact Lufthansa Airlines in Singapore?

a. Booking and Reservations:

If you need assistance with booking a flight, Lufthansa’s Singapore office is the place to go. Their staff can help you with flight schedules, seat selection, meal preferences, and fare inquiries. Whether booking a short-haul flight or a long intercontinental journey, they provide up-to-date information and booking support.

b. Ticket Changes and Cancellations:

In cases where you need to modify an existing booking—be it changing dates, upgrading seats, or canceling a reservation—Lufthansa’s Singapore office can offer guidance. They can inform you about change fees, eligibility for refunds, or rebooking options if your plans have shifted unexpectedly.

c. Baggage Services:

Should you need information on Lufthansa’s baggage policies, such as allowances, fees for extra baggage, or how to transport special items, contacting the Singapore office can clear up any uncertainties. They also assist with lost or delayed luggage, providing necessary tracking details and follow-up assistance.

d. Loyalty Programs:

Lufthansa’s frequent flyer program, Miles & More, allows passengers to earn miles on flights and partner services. The Singapore office can assist you with account setup, miles redemption, and any queries related to membership benefits.

e. Special Services:

Passengers requiring special assistance, such as those with disabilities, traveling with infants, or needing medical support, can coordinate these services through the Singapore office. Arrangements for wheelchair services, extra help at the airport, and more can be made ahead of time.

2. Location of Lufthansa Airlines Singapore Office

Lufthansa Airlines operates from Terminal 3 of Singapore’s renowned Changi Airport. Terminal 3 is a hub for major international airlines, and Lufthansa uses it for most of its flights between Singapore and other destinations, particularly long-haul services to Europe.

a. Terminal 3 - Key Features:

• Check-in Counters: Lufthansa passengers can check in at the designated counters at Changi Terminal 3. These counters are clearly marked, and staff are available to assist with check-in and baggage drop-off. Travelers are advised to arrive at least 2-3 hours before departure.

• Lounges: Lufthansa passengers traveling in Business or First Class have access to premium lounges in Terminal 3. These lounges offer amenities such as comfortable seating, dining options, and quiet areas to relax before a flight.

• Accessibility: Changi Airport’s Terminal 3 is easily accessible via the MRT (Mass Rapid Transit) system, taxis, and buses. Clear signage within the terminal directs passengers to the check-in counters and other services.

  Conclusion

Lufthansa Airlines' Singapore office assists with booking, flight inquiries, and customer service. Located at Changi Airport's Terminal 3, it supports passengers flying between Singapore and various international destinations. For personalized assistance, passengers can contact the office directly or use online services via Lufthansa's website or mobile app.

Which terminal is Lufthansa Airlines at Singapore? 

Operating out of Singapore Changi Airport's Terminal 3, Lufthansa Airlines (SIN). The majority of the airline's international flights, including long-haul flights, use this terminal. From Terminal 3, travelers can check in, use lounges, and board aircraft. Prior to leaving, always check the terminal's information for updates.

What plane does Lufthansa use to fly to Singapore?

The Airbus A350-900 is normally used by Lufthansa on flights between Frankfurt (FRA) and Singapore (SIN). This contemporary aircraft, which is a part of Lufthansa's long-haul fleet, offers features like quieter engines and bigger windows along with increased fuel efficiency and cabin comfort. On rare occasions, this route may also be flown by the Boeing 747-8.

How to check in baggage with Lufthansa?

You have two options for checking in baggage with Lufthansa: online or at the airport. Check in online (through the website or app), then drop off your bags at the airport's designated baggage drop-off counter. As an alternative, you can print your baggage tags and boarding pass at an airport self-service kiosk or check in straight at the Lufthansa counter. Make sure your luggage fits Lufthansa's weight and size requirements, which differ depending on the class and location.

What is the difference between Terminal 1 and Terminal 2?

Terminal 1 and Terminal 2 at airports usually differ in the airlines they serve, flight types (domestic or international), and facilities. Terminal 1 often handles international carriers and long-haul flights, while Terminal 2 may focus on regional or budget airlines. Services, lounges, and layouts also vary.

Who is CEO of Lufthansa?

As of 2024, the CEO of Lufthansa (Deutsche Lufthansa AG) is  Carsten Spohr . He has been serving as the Chairman of the Executive Board and CEO since May 2014. Spohr has been with the company for many years, having held various leadership positions before becoming CEO. Under his leadership, Lufthansa has focused on strengthening its global network, enhancing customer experience, and navigating the challenges posed by industry changes and economic factors.

Who is the sister company of Singapore Airlines?

The main rival of Singapore Airlines is the low-cost carrier Scoot, which is owned entirely by the Singapore Airlines Group. Scoot offers low-cost medium- and long-haul flights throughout Europe, Asia, and Australia to supplement Singapore Airlines' high-end offerings.