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ISO 10002:2018 is an international standard that guides organizations in
handling customer complaints to enhance satisfaction. It applies to businesses
of all sizes and focuses on turning complaints into opportunities for service
improvement. Punnyam.com offers expert ISO 10002 consultants to help
organizations implement tailored systems and prepare for certification. The
certification is valid for three years, with periodic surveillance audits. By
achieving ISO 10002 certification, Punnyam.com helps companies manage
complaints effectively, ultimately boosting customer satisfaction.
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Ad Detail: ISO 10002 Consultant
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