Sometimes the users of Proton Mail service can
encounter issues with sending and receiving emails, here are some of the ideas
that will help you to troubleshoot and resolve to fix the issues:
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If the internet connection
signal is not functioning properly, it may affect the procedure while sending
or receiving emails in Proton Mail. Confirm you are using the internet
connection with stable connection,
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Sometimes legitimate emails
can be flagged as spam. You have to check your spam/Junk folder for missing
emails.
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If you have set up the email
filters, ensure that the email filters are not inadvertently blocking or
redirecting the emails.
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If your emails have exceeded
the inbox storage then you will not receive any emails until you delete
unnecessary emails and make some free space.
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You have to check your email
account and ensure that the email address that you are trying to send to or
receive from are not blocked or blacklisted.
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The wrong email configuration
settings can also trigger issues while sending or receiving emails in Proton
Mail. You can get the proper configuration settings in the Proton support page.
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If there are temporary issues
on the Proton Mail server, it can cause delays in sending and receiving emails.
You are required to check the Proton Mail social media or community forums for
announcement regarding temporary service disruption.
By applying the troubleshooting steps mentioned
above will fix the Proton Mail sending and receiving emails issues if the
problem still persists then contact Proton Mail customer care for assistance.
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