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Customer Relationship Management (CRM) software helps businesses manage their interactions with current and potential customers. By centralizing customer data, CRM systems enable businesses to enhance customer service, increase sales, and improve customer retention. They offer tools for tracking customer interactions, managing leads, automating marketing tasks, and delivering personalized service. - Core Features: Lead and contact management, sales forecasting, email marketing, customer service, and support.
- Popular Platforms: Salesforce, Zoho CRM, HubSpot.
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Ad Detail: Canada Software Company : CRM
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