ProtonMail
customer care for users located in the USA provides online assistance only and
does not differ from the standards for other customers from different countries
of the world. No matter where one is situated, the help center at the
ProtonMail website can be accessed at protonmail.com/support. The website has
step-by-step user guides and FAQs on how to recover a password, log in to a
ProtonMail account, and set up an email account.
You
can submit a request for direct assistance if you have a ProtonMail account by
first logging in to your account and then submitting a support ticket from the
ProtonMail "Contact Us" page. This will assist you step by step in
guiding the support personnel to the issue you are raising. Users with paid
accounts from the USA are advantaged as they receive support faster than normal
users.
There
is no telephone customer care for users of the ProtonMail application in Canada
or other nations, as the service is fundamentally online and does not support
outreach. Such an approach helps to ensure that any matters are dealt with in a
secure way, in line with the core mission of ProtonMail, which is all about
user privacy.
More Info: https://www.resetprotonpassword.com/ More Info: https://www.resetprotonpassword.com/how-to-reset-your-proton-mail-username-and-password/
|