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In
case you are wondering if ProtonMail can receive emails, the issue is likely to
be associated with incorrect settings, such as spam controls or server
troubles. A good practice is to check your spam and trash folders for
legitimate emails that might have been filtered. Make sure to double-check that
the email address being shared with you is correct.
The
next step is to confirm your ProtonMail account settings. In “Settings,” look
for filters, blocklists, and whitelists; any misconfiguration should be visible
there. Filters that have not been set up accurately generally prevent messages
from coming in. If ProtonMail is used with custom domains, make sure that the
DNS (MX, SPF, DKIM) settings are configured correctly so that emails reach the
user.
Emails
that bounce or are never sent may be due to this problem. Check the status page
for ProtonMail to ascertain whether the servers are up. If the answer to the
previous question is yes, then the server is most likely down but will come
back up soon. In that case, you will have to reach out to the person sending
you the email and verify with them if they have entered the correct email
address.
If the issue persists, contact the ProtonMail
support team for more assistance. It pays to routinely review the server status
reports to stay informed about communication matters.
More Info: https://www.resetprotonpassword.com/
More Info: https://www.resetprotonpassword.com/how-to-reset-my-password-for-protonmail/ |
